Available now · Remote · Working any time zone

I help busy creators and founders get their week back.

Hi, I'm Towhid, a virtual assistant for creators and founders. I handle the email, scheduling, research, social posts and Canva designs that pile up while you focus on the work that actually moves the business.

Trained Apple's AI 1,000+ creators researched Open for work
1,000+
Creators researched at Novo AI
280+
Kudos on my Fueler designs
4+ yrs
Operations and customer work
3
English, Hindi, Bengali
OperationsCanva DesignSocial MediaLead ResearchCold OutreachCustomer SupportContent CurationAI ToolsInbox ManagementWordPress OperationsCanva DesignSocial MediaLead ResearchCold OutreachCustomer SupportContent CurationAI ToolsInbox ManagementWordPress
A bit about me

The short version.

I'm a virtual assistant who works with creators, founders and small teams. I'm best at two things that don't usually live in one person. I'm an operations person, the kind who sets up your systems, replies to your inbox and keeps things ticking. I'm also a creative, with Canva designs and social posts that earned 280+ kudos on Fueler.

My most recent role was at Teleperformance, where I trained Apple's generative AI models. Before that I was at Novo AI, a generative AI startup, where I built the outreach engine by researching over 1,000 creators and authors. That work increased lead generation by 20%.

I've also run delivery operations for a local food startup called FoodX, was on the founding team of a small café, and have done freelance web work going back to 2016. I lean on AI tools every day to move faster.

If you need a second pair of hands for $300 to $500 a month, I'd love to talk.

What I do

Two sides, one assistant.

Most creators end up paying two freelancers. One who handles the admin, one who handles the design. I do both, in one engagement, at one price.

01

Operations and admin

The recurring tasks that keep the business running but never make it onto the priority list. I take them off your plate.

  • Inbox triage and email management
  • Calendar and meeting scheduling
  • Lead research and prospect lists
  • Cold outreach and CRM upkeep
  • Customer support and ticket replies
  • Data entry, research briefs, summaries
  • Vendor coordination and project follow-ups
  • SOP writing and process design
02

Creative and social

Visuals and posts produced quickly, on brand, and ready to ship. I use Canva and AI tools to keep cost low and turnaround tight without making it look generic.

  • Canva design (posts, infographics, carousels)
  • Social media content creation and curation
  • Content scheduling across platforms
  • Caption and copy drafts
  • Meme and community style content
  • Light short-form video editing
  • Newsletter formatting and sending
  • Brand kit and template setup
Selected work

Designs that earned their keep.

Five sample projects from my Fueler portfolio. Together they earned more than 280 kudos. Each one was built for a real social audience, not for a design competition.

Toolbelt

Skills and tools.

A practical mix of operations skills, creative software and AI tools. Picked because they help me ship faster, not because they look good on a CV.

Operations

Inbox & calendar Lead prospecting Cold outreach Customer service SOP design Team training Vendor coordination Data entry

Creative

Canva (advanced) Social media design Infographics Content curation Caption writing Meme creation WordPress Light video editing

AI & Tech

Apple AI training ChatGPT Claude Notion Google Workspace MS Office No-code HTML & CSS
Where I have worked

The journey, in jobs.

A mix of AI training, startup operations, team management and on-the-ground customer service. Every role taught a different muscle.

Nov 2024 to Mar 2025
Customer Care Executive · Teleperformance

Trained Apple's generative AI models

Analysed and labelled large datasets to improve Apple's AI. Trained and assessed multiple Apple AI models, refining their accuracy across text, image and video outputs. Worked on optimising generative responses for end-user quality.

Aug 2023 to Jan 2024
Operations Associate · Novo AI

Built the outreach engine for a generative AI startup

Identified and researched 1,000+ successful book authors and content creators. Compiled organised data banks with contact details and key information. Streamlined the outreach process for the company's chatbot product, which drove a 20% increase in lead generation.

2024 (1 to 2 months)
Sports Internship

Sports-focused content and operations internship

Short internship that combined content production, social media and event-side operations within the sports space.

Aug 2021 to Jul 2022
Operations Manager · FoodX

Ran a delivery team to a 95% on-time rate

Managed a team of 4 to 6 delivery staff and hit a 95% on-time delivery rate. Oversaw business operations and streamlined day-to-day processes. Built training programs that improved team performance and service quality.

2021
Founding Team · Adda Cafe

Customer experience and community at a local café

Managed customer interactions and resolved issues, which led to a 30% increase in positive feedback. Trained and supervised staff. Organised community events that lifted foot traffic and engagement by 40%.

2018 & 2016
Freelance Developer · Protiva.in / Maritime First Choice IT

Early freelance web and app work

Built a website for a local electronics and computer hardware marketplace. Worked with a team on an Employee Management System for an IT consultancy. Background in WordPress, HTML, CSS, PHP and basic Python.

Pricing

Two plans. One simple monthly fee.

No hourly billing surprises. Pick part-time or full-time and I take care of the rest. Cancel any month, no lock-in.

USD · Custom scopes available
Part-Time
Solo creators and busy founders who need backup, not a full-time hire.
$300per month
Up to 80 hours a month, around 20 hrs/week
  • Inbox and calendar management
  • Lead research and data entry
  • Canva designs (up to 15 pieces / month)
  • Social media scheduling (1 platform)
  • Weekly check-in call
  • 48-hour response time
Start part-time
Trial week available. First week of any plan at 25% off so you can try before committing.
Start the trial
Get in touch

Tell me what's been sitting on your to-do list.

Send a short note about what you're working on and what you'd like off your plate. I reply within 24 hours with a quick scope, a quote, and the next step.